# Customer Review Insights — Bretz Chiropractic Clinic Generated 2026-06-02 from 149 verified reviews (2013-04-25 – 2026-05-26). ## Summary Bretz Chiropractic Clinic in Sarasota, FL has received 149 customer reviews spanning from April 2013 through May 2026, with an overall positive sentiment rate of 97.3% and a sentiment score of 0.89. Only 2.7% of reviews were negative, and sentiment trends have remained stable over the review period. Across the highest-volume service quality dimensions, the clinic scores uniformly well. Professionalism and conduct was the most frequently mentioned aspect, cited in 91 reviews with a 100% positive rate, followed by courtesy and friendliness in 73 reviews at 100% positive, technical knowledge and expertise in 66 reviews at 100% positive, and problem resolution and effectiveness in 56 reviews at 100% positive. Communication and updates drew 38 mentions, also at 100% positive. Lower-volume aspects showed slightly more variation: scheduling and booking ease was mentioned 13 times at 84.6% positive, responsiveness and speed appeared 7 times at 85.7% positive, and punctuality was noted 4 times at 75% positive — though these sample sizes are small. Pricing and value, mentioned only twice, registered a 50% positive rate, representing the one area where a meaningful reservation appears in the record, though the limited mention count warrants caution in drawing firm conclusions. Among named staff, Dr. Bretz was the most frequently mentioned individual with 75 references and a 5.0 average rating. Chris appeared 7 times with a 4.9 average rating, Erin 6 times at 5.0, Faith 4 times at 5.0, and Lugo 3 times at 5.0. On the service side, general chiropractic care was referenced in 74 reviews at 100% positive, chiropractic adjustments in 35 reviews at 100% positive, pain management in 5 reviews at 100% positive, and back pain treatment in 5 reviews at 100% positive. Thematically, chiropractic care and treatment was the dominant topic across 84 reviews at 100% positive, with overall patient experience noted in 62 reviews at 98.4% positive. Pain relief and management appeared in 31 reviews at 100% positive, auto accident and injury recovery in 25 reviews at 100% positive, and long-term care and loyalty in 13 reviews at 100% positive, suggesting a notable segment of returning patients. Referrals and recommendations were recorded in 10 reviews, all positive, indicating that word-of-mouth endorsement is a recurring pattern in the feedback. ## Overall Sentiment - Positive: 97.3% - Neutral: 0% - Negative: 2.7% ## Aspect Sentiment ### Professionalism & Conduct - Mentions: 91 of 149 reviews (61.1%) - Positive: 100% (91 of 91) - Top phrases: "Wonderful team", "He's the best!", "Awesome office" ### Courtesy & Friendliness - Mentions: 73 of 149 reviews (49%) - Positive: 100% (73 of 73) - Top phrases: "Alex thanks", "really cares", "Erin is awesome" ### Technical Knowledge & Expertise - Mentions: 66 of 149 reviews (44.3%) - Positive: 100% (66 of 66) - Top phrases: "very knowledgeable", "improving my posture", "knows what he is doing" ### Problem Resolution & Effectiveness - Mentions: 56 of 149 reviews (37.6%) - Positive: 100% (56 of 56) - Top phrases: "resolved my back issues", "does his best to fix it", "Dr Bretz will get you fixed" ### Communication & Updates - Mentions: 38 of 149 reviews (25.5%) - Positive: 100% (38 of 38) - Top phrases: "great communication skills", "listens to all my concerns", "with the advice he gave me" ### Scheduling & Booking Ease - Mentions: 13 of 149 reviews (8.7%) - Positive: 84.6% (11 of 13) - Top phrases: "flexible", "Appointments are easy to get", "Accommodated for my scheduling error" ### Responsiveness & Speed - Mentions: 7 of 149 reviews (4.7%) - Positive: 85.7% (6 of 7) - Top phrases: "messages are returned", "his great staff got me in right away", "questions are always answered promptly" ### Punctuality & On-Time Service - Mentions: 4 of 149 reviews (2.7%) - Positive: 75% (3 of 4) - Top phrases: "the office runs on time", "During my all of 5 minutes of waiting", "unlike some doctors who make you wait forever, its a blue moon this happens with Dr. B" ### Cleanliness & Tidiness - Mentions: 3 of 149 reviews (2%) - Positive: 100% (3 of 3) - Top phrases: "clean", "clean clinic in Sarasota", "the clinic is always clean and comfortable" ### Pricing & Value - Mentions: 2 of 149 reviews (1.3%) - Positive: 50% (1 of 2) - Top phrases: "I'm now paying out of pocket, don't mind as his price is reasonable, after all is your health worth?", "We had a misunderstanding regarding insurance coverage, but it is apparent that there was some conflicting information on the UHC website." ## Top Employees ### Bretz - Mentioned in 75 reviews - Average rating when mentioned: 5.00 - Sentiment: 100% positive ### Chris - Mentioned in 7 reviews - Average rating when mentioned: 4.90 - Sentiment: 100% positive ### Erin - Mentioned in 6 reviews - Average rating when mentioned: 5.00 - Sentiment: 100% positive ### Faith - Mentioned in 4 reviews - Average rating when mentioned: 5.00 - Sentiment: 100% positive ### Lugo - Mentioned in 3 reviews - Average rating when mentioned: 5.00 - Sentiment: 100% positive ### Elyse - Mentioned in 3 reviews - Average rating when mentioned: 5.00 - Sentiment: 100% positive ## Services ### Chiropractic Care - Mentioned in 74 reviews - Sentiment: 100% positive ### Chiropractic Adjustment - Mentioned in 35 reviews - Sentiment: 100% positive ### Chiropractic Adjustments - Mentioned in 6 reviews - Sentiment: 100% positive ### Pain Management - Mentioned in 5 reviews - Sentiment: 100% positive ### Back Pain Treatment - Mentioned in 5 reviews - Sentiment: 100% positive ### Chiropractic Treatment - Mentioned in 5 reviews - Sentiment: 100% positive ### Spinal Care - Mentioned in 3 reviews - Sentiment: 100% positive ### X Ray - Mentioned in 3 reviews - Sentiment: 100% positive ### Physical Therapy - Mentioned in 3 reviews - Sentiment: 100% positive ### Accident Injury Treatment - Mentioned in 3 reviews - Sentiment: 100% positive ### Rehabilitation - Mentioned in 3 reviews - Sentiment: 100% positive ### Spinal Adjustment - Mentioned in 2 reviews - Sentiment: 100% positive ### Decompression Therapy - Mentioned in 2 reviews - Sentiment: 100% positive ### Red Light Therapy - Mentioned in 2 reviews - Sentiment: 100% positive ### Tens Therapy - Mentioned in 2 reviews - Sentiment: 100% positive ### Ultrasound Therapy - Mentioned in 2 reviews - Sentiment: 100% positive ### Neck Pain Treatment - Mentioned in 2 reviews - Sentiment: 100% positive ### Neck Treatment - Mentioned in 2 reviews - Sentiment: 100% positive ### Back Treatment - Mentioned in 2 reviews - Sentiment: 100% positive ### Post Accident Care - Mentioned in 2 reviews - Sentiment: 100% positive ### Whiplash Treatment - Mentioned in 2 reviews - Sentiment: 100% positive ### Shoulder Treatment - Mentioned in 2 reviews - Sentiment: 100% positive ### Spinal Alignment - Mentioned in 2 reviews - Sentiment: 100% positive ### Knee Injections - Mentioned in 2 reviews - Sentiment: 100% positive ### Therapy - Mentioned in 2 reviews - Sentiment: 100% positive ### Chiropractic Rehabilitation - Mentioned in 2 reviews - Sentiment: 100% positive ### Auto Accident Injury Treatment - Mentioned in 2 reviews - Sentiment: 100% positive ### Spinal Decompression - Mentioned in 2 reviews - Sentiment: 100% positive ## Topics ### Chiropractic Care & Treatment - Chiropractic Care & Treatment mentioned in 84 of 149 reviews (56.4%) - 100% of Chiropractic Care & Treatment reviews are 4 or 5 stars - Average rating in Chiropractic Care & Treatment reviews: 5★ ### Overall Patient Experience - Overall Patient Experience mentioned in 62 of 149 reviews (41.6%) - 98.4% of Overall Patient Experience reviews are 4 or 5 stars - Average rating in Overall Patient Experience reviews: 4.9★ ### Staff Quality & Friendliness - Staff Quality & Friendliness mentioned in 36 of 149 reviews (24.2%) - 100% of Staff Quality & Friendliness reviews are 4 or 5 stars - Average rating in Staff Quality & Friendliness reviews: 5★ ### Pain Relief & Management - Pain Relief & Management mentioned in 31 of 149 reviews (20.8%) - 100% of Pain Relief & Management reviews are 4 or 5 stars - Average rating in Pain Relief & Management reviews: 5★ ### Auto Accident & Injury Recovery - Auto Accident & Injury Recovery mentioned in 25 of 149 reviews (16.8%) - 100% of Auto Accident & Injury Recovery reviews are 4 or 5 stars - Average rating in Auto Accident & Injury Recovery reviews: 5★ ### Long-Term Care & Loyalty - Long-Term Care & Loyalty mentioned in 13 of 149 reviews (8.7%) - 100% of Long-Term Care & Loyalty reviews are 4 or 5 stars - Average rating in Long-Term Care & Loyalty reviews: 5★ ### Referrals & Recommendations - Referrals & Recommendations mentioned in 10 of 149 reviews (6.7%) - 100% of Referrals & Recommendations reviews are 4 or 5 stars - Average rating in Referrals & Recommendations reviews: 5★ ### Treatment Results & Outcomes - Treatment Results & Outcomes mentioned in 9 of 149 reviews (6%) - 100% of Treatment Results & Outcomes reviews are 4 or 5 stars - Average rating in Treatment Results & Outcomes reviews: 4.9★ ### Clinic Environment & Office Experience - Clinic Environment & Office Experience mentioned in 9 of 149 reviews (6%) - 100% of Clinic Environment & Office Experience reviews are 4 or 5 stars - Average rating in Clinic Environment & Office Experience reviews: 5★ ### Personalized Treatment Planning - Personalized Treatment Planning mentioned in 7 of 149 reviews (4.7%) - 100% of Personalized Treatment Planning reviews are 4 or 5 stars - Average rating in Personalized Treatment Planning reviews: 5★ ### Specific Condition Treatment - Specific Condition Treatment mentioned in 6 of 149 reviews (4%) - 100% of Specific Condition Treatment reviews are 4 or 5 stars - Average rating in Specific Condition Treatment reviews: 5★ ### Patient Education & Communication - Patient Education & Communication mentioned in 6 of 149 reviews (4%) - 100% of Patient Education & Communication reviews are 4 or 5 stars - Average rating in Patient Education & Communication reviews: 4.8★ ## FAQ **Q: Is Bretz Chiropractic Clinic professional?** A: Based on 91 reviews mentioning professionalism & conduct, 100% report positive experiences. Customers frequently mention "Wonderful team". **Q: Is Bretz Chiropractic Clinic courteous and friendly?** A: Based on 73 reviews mentioning courtesy & friendliness, 100% report positive experiences. Customers frequently mention "Alex thanks". **Q: Is Bretz Chiropractic Clinic knowledgeable and skilled?** A: Based on 66 reviews mentioning technical knowledge & expertise, 100% report positive experiences. Customers frequently mention "very knowledgeable". **Q: Is Bretz Chiropractic Clinic effective at solving problems?** A: Based on 56 reviews mentioning problem resolution & effectiveness, 100% report positive experiences. Customers frequently mention "resolved my back issues". **Q: Is Bretz Chiropractic Clinic good at communicating with customers?** A: Based on 38 reviews mentioning communication & updates, 100% report positive experiences. Customers frequently mention "great communication skills". **Q: Is Bretz Chiropractic Clinic easy to schedule with?** A: Based on 13 reviews mentioning scheduling & booking ease, 84.6% report positive experiences. Customers frequently mention "flexible". **Q: Does Bretz Chiropractic Clinic handle chiropractic care & treatment?** A: Chiropractic Care & Treatment appears in 84 of 149 reviews, 100% of them positive. **Q: Does Bretz Chiropractic Clinic handle overall patient experience?** A: Overall Patient Experience appears in 62 of 149 reviews, 98.4% of them positive. **Q: Does Bretz Chiropractic Clinic handle staff quality & friendliness?** A: Staff Quality & Friendliness appears in 36 of 149 reviews, 100% of them positive. **Q: Does Bretz Chiropractic Clinic handle pain relief & management?** A: Pain Relief & Management appears in 31 of 149 reviews, 100% of them positive. **Q: Does Bretz Chiropractic Clinic handle auto accident & injury recovery?** A: Auto Accident & Injury Recovery appears in 25 of 149 reviews, 100% of them positive. **Q: Does Bretz Chiropractic Clinic handle long-term care & loyalty?** A: Long-Term Care & Loyalty appears in 13 of 149 reviews, 100% of them positive. **Q: Does Bretz Chiropractic Clinic handle referrals & recommendations?** A: Referrals & Recommendations appears in 10 of 149 reviews, 100% of them positive. **Q: Does Bretz Chiropractic Clinic handle treatment results & outcomes?** A: Treatment Results & Outcomes appears in 9 of 149 reviews, 100% of them positive. **Q: Does Bretz Chiropractic Clinic handle clinic environment & office experience?** A: Clinic Environment & Office Experience appears in 9 of 149 reviews, 100% of them positive.